Terms of service

SUANNAH Terms of Service

Last Updated: August 11, 2026

Welcome to SUANNAH. These Terms of Service apply when you visit our website, purchase our products, or use our services. By using our website or placing an order, you agree to these terms.

1. Online Store Terms

You may use our website and products only for lawful purposes. You may not misuse our website, attempt to interfere with its operation, or use our services for fraudulent or unauthorized activities.

2. Products

We make reasonable efforts to display our products, descriptions, colors, images, and information accurately. However, colors and appearance may vary depending on your device or screen.

Product availability may change without notice.

3. Pricing

All prices displayed on our store are in the currency shown at checkout.

We may change product prices, promotions, discounts, or shipping rates at any time. Changes will not affect orders that have already been completed unless required to correct an obvious error.

4. Orders

We reserve the right to refuse, cancel, or limit an order when reasonably necessary, including suspected fraud, incorrect pricing, unavailable inventory, payment issues, or incorrect customer information.

If we cancel an order after payment has been received, an appropriate refund will be issued.

5. Payments

Customers must provide accurate billing and payment information when placing an order.

Payments are processed securely through third-party payment providers available at checkout. SUANNAH does not directly store complete credit or debit card information.

6. Shipping and Delivery

Shipping costs, when applicable, are displayed during checkout.

Delivery estimates are not guaranteed and may be affected by carriers, weather, holidays, fulfillment delays, or circumstances outside our reasonable control.

Please review our Shipping Policy for additional information.

7. Returns, Refunds and Cancellations

Returns, refunds, replacements, and cancellations are handled according to our Return & Refund Policy.

Please review that policy before completing your purchase.

8. Accuracy of Customer Information

Customers are responsible for providing accurate contact, billing, and shipping information.

If you notice an error after placing an order, contact us as soon as possible. We cannot guarantee that an address or order can be changed once processing or shipment has begun.

9. Third-Party Services

Our store may use third-party services for payments, order fulfillment, shipping, analytics, ecommerce functionality, and other business operations.

Your use of certain third-party services may also be subject to their respective terms and policies.

10. Intellectual Property

Unless otherwise stated, the SUANNAH name, website design, original written content, graphics, and other original brand materials may not be copied, reproduced, or used commercially without permission.

11. Prohibited Uses

You may not use our website to engage in fraud, violate applicable laws, transmit malicious software, interfere with website security, collect information unlawfully, or infringe the rights of others.

12. Limitation of Liability

To the extent permitted by applicable law, SUANNAH will not be liable for indirect, incidental, special, or consequential losses resulting from the use of our website, products, or services.

Nothing in these Terms excludes rights or remedies that cannot legally be excluded under applicable consumer protection laws.

13. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how personal information is collected, used, and shared.

14. Changes to These Terms

We may update these Terms of Service periodically. The latest version will be available on this page with the updated revision date.

15. Contact

Questions regarding these Terms of Service can be submitted through the Contact Us page on our website.