SUANNAH Privacy Policy

Last Updated: August 11, 2026

At SUANNAH, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, make a purchase, or contact us.

Information We Collect

When you visit or shop with SUANNAH, we may collect information such as:

• Your name
• Email address
• Billing and shipping address
• Phone number, when provided
• Order and transaction information
• Payment-related information processed through our payment providers
• Device, browser, and website usage information
• Information you provide when contacting customer support

Payment information is processed through our payment providers and ecommerce platform. We do not directly store complete payment card details.

How We Use Your Information

We may use your information to:

• Process and fulfill your orders
• Arrange shipping and delivery
• Provide order confirmations and tracking information
• Process refunds when applicable
• Respond to questions and customer support requests
• Detect and prevent fraud or unauthorized transactions
• Improve our website, products, and customer experience
• Send promotional emails when you have chosen to receive them
• Comply with applicable legal requirements

Order Fulfillment and Service Providers

We work with third-party service providers to operate our store and fulfill customer orders.

This may include ecommerce platforms, payment processors, fulfillment partners, shipping carriers, analytics providers, and other companies necessary to provide our services.

Information such as your name, shipping address, contact information, and order details may be shared with these providers when necessary to process and deliver your order.

Shopify

Our online store is powered by Shopify. Shopify may collect and process information when you visit or make a purchase from our store.

Shopify's handling of personal information is governed by its own privacy practices.

Payments

Payments are securely processed through the payment methods available during checkout.

Depending on availability, these may include PayPal and other third-party payment providers.

SUANNAH does not directly store your complete credit or debit card information.

Cookies and Website Technologies

Our website may use cookies and similar technologies to operate the store, remember preferences, understand website activity, improve performance, and support advertising or marketing features.

Your browser may allow you to control or disable certain cookies.

Marketing Communications

If you choose to subscribe to marketing communications, we may send you information about new products, promotions, special offers, and store updates.

You can unsubscribe from marketing emails at any time using the unsubscribe link provided in the message.

How We Share Information

We do not sell your personal information for money.

We may share information with trusted service providers when necessary to:

• Process payments
• Fulfill orders
• Deliver packages
• Operate our website
• Provide customer support
• Analyze store performance
• Prevent fraud
• Comply with legal obligations

We may also disclose information when required by law or when necessary to protect our rights, customers, or services.

Data Security

We take reasonable measures to protect personal information. However, no online transmission or storage system can guarantee complete security.

Your Privacy Rights

Depending on where you live, you may have certain rights concerning your personal information, including requesting access to, correction of, or deletion of your information.

Additional rights may apply depending on your location and applicable privacy laws.

To make a privacy request, please contact us using the information provided below.

Children's Privacy

Our store is not intended for children, and we do not knowingly collect personal information from children in violation of applicable law.

International Customers

Because our service providers and fulfillment partners may operate internationally, your information may be processed or stored in countries other than your country of residence where permitted by applicable law.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our store, services, or legal requirements.

The latest version will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us through the Contact Us page on our website.